📞 508-988-0105  ·  ✉ info@axiomregenerative.us 375 Totten Pond Rd, Waltham, MA 02451
Frequently Asked Questions

Answers to the questions we hear most often

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General

Who does Axiom work with?

We work with emerging and established stem cell and regenerative medicine companies — from two-person startups needing a master cell bank to larger organizations scaling GMP operations. If you're working with MSCs, NK cells, or exosomes, we can probably help.

Are you a CDMO?

We aren't a traditional contract development and manufacturing organization. Think of us as a services partner: training, banking, supply, consulting, and GMP lab setup. When clients need a CDMO, we often help them select and manage one.

Where are you located?

375 Totten Pond Rd, Waltham, MA 02451 — in the greater Boston area. We deliver services at our facility, at client sites across the United States, and internationally on request.

Training

Who are the training programs for?

Our courses are designed for scientists, research associates, technicians, and team leads who need hands-on competency with MSCs, NK cells, or exosomes. We also train managers and directors on GMP operations and QC program design.

Can training be customized to our process?

Yes — in fact, this is how we prefer to work. We can build a curriculum around your specific reagents, SOPs, and quality system so your team is ready to execute when they walk out of the training.

Do trainees receive a certificate?

Yes. After successful completion (including any bench competencies), participants receive a certificate, and we can issue competency documentation suitable for your quality system's training records.

Cell Banking & Supply

What cell types do you bank and supply?

Primarily MSCs (bone marrow, adipose, umbilical cord), NK cells (PBMC-derived and expanded), and exosome-producing cell lines. We also support custom cell lines with appropriate authentication.

Do you provide clinical-grade material?

We support both research-grade and clinical-grade workflows. Clinical-grade engagements involve a scoping conversation around regulatory expectations, source material, and documentation requirements.

How are cells shipped?

Frozen cells ship in validated dry shippers with temperature monitoring. Fresh cells ship under controlled conditions with appropriate qualification. Every shipment includes a COA and chain-of-custody documentation.

GMP Lab Setup

How long does a typical GMP lab buildout take?

It varies widely — from roughly 6 months for a modest cleanroom retrofit to 18+ months for a ground-up facility. Our first deliverable is almost always a phased plan that respects your budget, site constraints, and regulatory goals.

Do you handle construction, or just design?

We lead design, specification, SOP authoring, and qualification. For construction, we work closely with specialized cleanroom contractors — managing the project on your behalf so you don't have to become a facilities expert overnight.

What does "cost-effective GMP" actually mean?

It means designing to the risk profile of your product and the regulatory bar you need to meet — no more, no less. A Phase 1 autologous product doesn't need the same infrastructure as a late-stage allogeneic one, and we'll help you avoid over-building.

Engagement

How do engagements typically start?

With a 30-minute scoping call. From there, we send a proposal that outlines scope, timeline, deliverables, and pricing. Most clients start with a focused project and expand the relationship from there.

Do you sign NDAs?

Yes. We're happy to sign mutual NDAs before any detailed technical conversation.

Still have questions?

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